Our Process

From initial contact through ongoing customer support, VirtuAlly has a tried-and-true process for deploying our CVM program.

Not all remote patient monitoring platforms are equal.
Getting VirtuAlly’s continuous virtual monitoring system up and running happens in three stages:

Typical implementation timeline

Detailed Workflow

1. Assessment & Proposal

The process begins when we are connected with a facility, hospital system, or other healthcare organization. Our team works with customers to outline their needs and expectations so that we can give informed recommendations on how the VirtuAlly CVM program can meet those needs and expectations.

This stage includes:

• Site Assessment

  • Clinical assessment of demographics, current communication tools, protocols, trends, and workflows

  • Technical assessment of the facility

    • Wireless network

    • Lighting & electrical layout

    • Connect with local IT resources

• Deployment Recommendations

• ROI Assumptions

2. Onboarding & Training

During this stage, our team works with clients to develop workflows, install and test technology, and train staff so that the CVM deployment is as smooth and successful as possible.

This stage includes: 

• Collaborative Workflow Development

• Technology Installation and Testing

• On-site Training

3. Ongoing Support & Optimization

Once the CVM program is up and running, VirtuAlly provides ongoing support and reporting so that customers can adjust and optimize to get the most out of their telesitting solutions.

This stage includes:

• Regular Reporting

• Check-ins with the Customer Success Team

• Deployment Optimization

• Access to Exclusive ToolKits and an Evolving Library of Best Practices